Find here answers to all your questions.

If you have unresolved questions, you can always write to us at info@emmevazquez.com or Whats App (+54911) 5885-7622. Our offices are open Monday through Friday from 9 AM to 6 PM, Argentina time.

Question How do I buy?
Answer

To know how to buy, you can enter this link, in which we tell you the step by step.

Question What payment methods does Emme Vazquez accept?
AnswerYou can pay using our available payment methods: Paypal and MercadoPago for purchases abroad and bank transfer / deposit or MercadoPago for purchases in Argentina.
Question What shipping gateways does Emme Vazquez use?
AnswerWe offer domestic shipping in France and international shipping within the EU via La Poste, and international shipping to the rest of the world via DHL / FedEx / La Poste.
Question What are the shipping costs?
Answer

To check shipping times and costs, please visit this link:
https://www.emmevazquez.com/plazos-y-envios/

Question What are the deadlines for making the garments?
AnswerWe handle the following manufacturing deadlines:

  • If the product is in stock, it will be ready for shipping within 24 and 48 business hours.
  • If the product is preorder : it will be ready to ship within 7 and 10 business days.
  • If the product is exclusive preorder : it will be ready to ship within 10-15 business days.

Question How is my personal data protected?
AnswerThe personal data entered in your user session are fully protected and covered by our Privacy Policy, which is part of our Terms and Conditions. To learn more about our policies, you can click here.
Question Can I return the products that I bought?
AnswerYou can return all products within a period of 10 calendar days from when you received them. Remember that it is a necessary condition to claim the return of your product that the purchased item meets the conditions stated in our Terms and Conditions.