Find here answers to all your questions.
If you have unresolved questions, you can always write to us at info@emmevazquez.com or Whats App (+54911) 5885-7622. Our offices are open Monday through Friday from 9 AM to 6 PM, Argentina time.
Question
How do I buy?
Answer
To know how to buy, you can enter this link, in which we tell you the step by step.
Question
What payment methods does Emme Vazquez accept?
AnswerYou can pay using our available payment methods: Paypal and MercadoPago for purchases abroad and bank transfer / deposit or MercadoPago for purchases in Argentina.
Question
Do you accept credit card fees at Emme Vazquez?
AnswerFor payment in installments, you can choose MercadoPago as the payment method. According to the issuing bank of your card, up to 24 installments are accepted (with or without interest).
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What shipping gateways does Emme Vazquez use?
AnswerWe offer international shipping through DHL / FedEx / Correo Argentino, and national shipping in Argentina through Correo Argentino / Moto Courier.
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What are the shipping costs?
Answer
Question
What are the deadlines for making the garments?
AnswerWe handle the following manufacturing deadlines:
- If the product is in stock, it will be ready for shipping within 24 and 48 business hours.
- If the product or size is not in stock, it will be ready for shipment within 5 and 10 business days.
- If the product is preorder : it will be ready to ship within 5 and 10 business days.
- If the product is exclusive preorder : it will be ready to ship within 10-15 business days.
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How is my personal data protected?
AnswerThe personal data entered in your user session are fully protected and covered by our Privacy Policy, which is part of our Terms and Conditions. To learn more about our policies, you can click here.
Question
Can I return the products that I bought?
AnswerYou can return all products within a period of 10 calendar days from when you received them. Remember that it is a necessary condition to claim the return of your product that the purchased item meets the conditions stated in our Terms and Conditions.